Privacy Notice

Your Data, Our Responsibility

We take the security of your data seriously, ensuring it is handled with the utmost care and confidentiality.

Introduction

Your privacy is important to us, and at Wyreflow, we believe it’s essential for you to understand what personal data we collect from you (and from third parties), why we collect it, how we use it, and what rights you are entitled to as a data subject or consumer.

Please note: All information in this privacy notice applies to you unless otherwise specified based on your residency status. For additional terms that may apply to you based on your location, please refer to the country-specific terms at the end of this notice. In this document, the term “personal data” refers to any information related to an identified or identifiable person; country-specific notices may use different terminology.

We encourage you to review this notice, along with any additional and more specific information we may provide to you at various points when we are collecting or processing personal data through Wyreflow’s websites, products, applications, events, and initiatives. This will help you understand how and why we process your personal data.

How we will use your personal data

At Wyreflow, we may collect various types of personal data through different methods and use it for several purposes:

To Ensure Access to Our Website and Online Services

Generally, you can visit Wyreflow.com and its affiliate websites without revealing your identity. However, our web servers, or third-party affiliates who provide analytics and performance enhancement services, may collect the following information:

  • IP addresses
  • Operating system details
  • Browsing details
  • Device and connectivity information
  • Language settings

This data is aggregated to measure site traffic, average time spent on the site, pages viewed, and similar metrics. Wyreflow uses this information to monitor site usage, enhance content, ensure safety and security, and improve the performance and user experience of the website. In certain cases, you may be required to register to access specific areas of the website. In such instances, we will also collect your username and password.

We may also gather data from third-party sources, including:

  • Social networks when you grant us permission to access your data on one or more networks through our website.
  • Service providers who help us determine your location based on your IP address, allowing us to tailor content and offerings to your location.
  • Partners with whom we offer co-branded services or engage in joint marketing activities.

Wyreflow uses cookies (small text files placed on your device) and similar technologies to ensure the proper functioning of our websites and to assist in data collection. Please review our full cookie policy [here]. Additionally, please note that our websites may contain links to third-party websites with different privacy practices. If you provide personal data to any of these websites, your data will be governed by their privacy policies.

Managing, Administering, and Fulfilling Contractual and Regulatory Obligations

When Wyreflow enters into a contractual relationship with you (excluding employment relationships), your employer, or your company, or is in the process of establishing such a relationship, we may need to process your personal data. Typically, this data includes your name, business contact details, and job title, and is necessary for entering into or fulfilling the obligations of the contract. This may involve providing services to you, your employer, or your company, or utilizing the services that you, your employer, or your company offer to us. Additionally, we may process this personal data for related tasks essential to our daily business operations, such as accounting, auditing, regulatory reporting, and complying with applicable laws.

If you do not provide certain requested information, it may delay or hinder our ability to respond to your inquiries or to include you in our initiatives.

We will only use your personal data for the purposes for which it was collected, unless we reasonably determine that it needs to be used for another compatible purpose in accordance with applicable law. If we need to use your personal data for an unrelated purpose, we will inform you and explain the legal basis that permits us to do so.

Please note that in compliance with legal requirements or permissions, we may process your personal data without your knowledge or consent, adhering to the aforementioned guidelines.

How we will share your personal data

We may share your data with third parties, including third-party service providers and other entities within the Wyreflow group. Please be assured that Wyreflow does not sell your personal data to any third party, nor do we share your personal data for any purpose not outlined in this notice, unless required to fulfill a legal obligation or legitimate business purpose as permitted by law.

Why Might You Share My Personal Data with Third Parties?

We may share your personal data with third parties when required by law, necessary to perform the activities described above, or where we have a legitimate legal basis to do so. We ensure that third parties respect the security of your data and comply with legal requirements. When transferring data to third parties outside of the Wyreflow group, we will seek your consent if required by law.

Which Third-Party Service Providers Process My Personal Data?

“Third parties” includes service providers (such as contractors and designated agents) and entities within the Wyreflow group. These third parties may handle tasks such as hosting and internet services, data storage and analytics, marketing research, event organization, and catering. We require all third-party service providers to implement appropriate security measures to protect your personal data in accordance with our policies. We do not permit them to use your data for their own purposes but only for the specified purposes and as instructed by us. We may also need to share your personal data with regulators to comply with legal obligations.

When Might You Share My Personal Data with Other Entities in the Group?

We may share your personal data with other entities within the Wyreflow group for regular reporting, business reorganizations, system maintenance, data hosting, or to perform the activities described above. All entities within our group are required to implement appropriate security measures to safeguard your personal data in line with our policies.

Transferring Your Personal Data Outside of Your Country of Residence

We may transfer the personal data we collect about you to countries outside of your country of residence or the country where you access our website, including India, to carry out the activities described above. We have established appropriate measures to ensure that your personal data remains secure in accordance with the laws of your country of residence. For more information about these protective measures, please contact our Data Protection Officers or email us at support@wyreflow.com.

How we will keep your information safe

We have implemented appropriate technical, organizational, and security measures to protect your personal data from accidental loss, unauthorized use or access, alteration, or disclosure. Additionally, we restrict access to your personal data to employees, agents, contractors, and other third parties who need to know it for business purposes. They are only permitted to process your personal data according to our instructions and are bound by a duty of confidentiality.

We have also established procedures to address any suspected data security breaches. If a breach occurs, we will notify you and any relevant regulatory authorities as required by law.

How long we will keep your information

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. Specific retention periods for different types of personal data are outlined in our retention policy, which is available upon request from our Data Protection Officers (see contact details below). When determining the appropriate retention period for your personal data, we consider factors such as the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for processing the data, whether those purposes can be achieved through other means, and applicable legal requirements.

In certain cases, we may anonymize your personal data so that it can no longer be linked to you. Once anonymized, we may use this information without further notice to you.

How to contact us

If you have any privacy concerns, complaints, or questions regarding this privacy statement, please direct them to the Head of the Global Privacy Office at Wyreflow by emailing support@wyreflow.com. Alternatively, you can contact us through the "Contact Us" form on Wyreflow.com or any affiliate website where you provided your personal data, ensuring that you detail your concern.